Cancellations & Deposits
All appointments require a 50% deposit that will be credited toward your session. Deposits are fully refundable for cancellations that occur a FULL 24 HOURS or more prior to the appointment. Cancellations that occur less than 24 hours before the scheduled appointment will NOT be refunded.
Lateness
Please arrive on time to your appointment, so that you may receive your full massage. –If you arrive a certain number of minutes late, you will lose that same amount of time from your scheduled massage, but will still be responsible for paying for the full service.
Hygiene Requirements
Out of courtesy and to avoid the spread of germs and illness, I ask that all clients practice good personal hygiene, and reschedule an appointment if suffering from a contagious illness such as a cold or flu.
Mind Altering Substances
Massage will not be performed on clients under the influence of mind altering substances.
Inappropriate Client Behavior
Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the massage therapy policies and procedures. The client will not be rescheduled if this occurs.
The breast and genital area will not be massaged under any circumstances. Permission will be asked before working close to these areas; otherwise, a professional distance will be maintained.
Sexual interaction or discussion of any kind between client and massage therapist is NEVER appropriate.
Draping
Sheets are used to drape and protect the modesty of the client. Although modesty is a very individual thing and unique to each person, genitals will remained draped at all times. Female clients will be asked to adjust breast draping to their own comfort level.
Communication
To ensure safe, customized sessions, the client must fill out a health intake form before treatment. It is the client’s responsibility to relay all health information so the therapist can modify the treatment plan where necessary.
Scope of Practice
Massage serves as a therapeutic tool to enhance well-being. Massage is not a substitute for medical treatment. Massage therapists are not qualified to perform spinal/skeletal manipulations, diagnose conditions, or prescribe treatment. Any information imparted by the therapist in the course of a treatment should not be construed as such.
HIPPA Compliance
The client’s records and sessions will be kept confidential and will not be shared with anyone without the client’s written consent.